Refund Policy

Return & Refund Policy

We stand behind the quality of our products and your satisfaction is our top priority.

30-Day Money-Back Guarantee

We offer a 30-day satisfaction guarantee on all orders.
If for any reason you’re not happy with your purchase, simply contact us within 30 days of receiving your order, and we’ll issue a full refund — no return required.

That’s right — you can keep the bottle and still get your money back.
We want you to feel completely confident trying our products risk-free.

How to Request a Refund

To start a refund, just email us at mark@mencodex.lifestyle with your order number or proof of purchase.
Our support team will process your request promptly and confirm once your refund has been issued.

Refund Processing

Approved refunds will be returned to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card company to post the refund to your account.

If more than 15 business days have passed since your refund was approved, please contact us at mark@mencodex.lifestyle.

Damages or Issues

If your order arrives damaged or you receive the wrong item, please contact us immediately so we can make it right.